Privacy Policy

This privacy policy was last updated on 4th June 2018. This privacy policy will be updated from time to time, so please do ensure you review it regularly.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.fleurircreative.com (the “Site”) .

introduction

I gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

I also collect information to better understand how visitors use this website and to present timely, relevant information to them. Details of the data collected is provided throughout this policy.

Personal data I collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Below is the personal data I collect via the Site.

Identity Data - This includes first name, last name and company name. This data is collected when you complete a contact form on the site.

Contact Data - This includes email address, telephone number and website address. This data is collected when you complete a contact form on the site.

Marketing and Communication Data - This includes your first name and your email address. This data is collected when you opt-in to receive my email newsletter or when you opt-in to receive marketing and communications emails via my contact form. Marketing and communications emails are sent via Active Campaign.

Technical Data - This includes your IP (Internet Protocol) Address, browser type, time zones, locations, operating systems and platforms and other devices you use to access this website. This data is collected via a third party, Google Analytics.

Usage Data - This includes information about how you use my website. This data is collected via a third party, Google Analytics.

Tracking Data - This includes information that is collected from you via cookies and other tracking technologies such as Facebook Pixels.

How your personal data is collected

Your personal data is collected via a variety of methods to include direct interaction via email, phone, post or social media. This includes personal data you provide when you:

- Sign up to receive the Fleurir Creative newsletter
- Make an enquiry either directly via email or via the contact form on this Site
- Engage with me on social media
- Hire me to provide services
- Enter a competition, promotion or survey

As you interact with me on this Site, Technical Data to include IP (Internet Protocol) Address, browser type, time zones, locations, operating systems and platforms and other devices you use to access this website will be provided. This data is collected via a third party, Google Analytics.

How your personal data is shared

I do not share the personal data that I receive without your permission.

How I use your personal data and why it is collected

Your personal data will be used:
 - When I need to create a contract for you for use of my services.
- When you have consented to receive marketing and communication emails from me via my email marketing provider, Active Campaign.
- To improve my services to you via information collected via Google Analytics. The information collected will help me measure traffic and usage including the pages that you visit on my Site, the browser that you use and the location from which you access my Site.

How long your personal data is kept for

I am required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

Use of the site by children

I do not provide services for purchase by children, nor do I market to children. If you are under 18, you may use my website only with consent from a parent or guardian.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and are not responsible for their privacy statements. When you leave this website, I encourage you to read the privacy policy of every website you visit.

Your legal rights

If the General Data Protection Regulation applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data.

If at any point you believe the information I process on you is incorrect you can request to see this information and even have it corrected or deleted. You can contact me directly at hello@fleurircreative.com to handle this request. Alternatively, if it is in reference to any email marketing communications there is an Unsubscribe link at the bottom of every email that is sent.

If you wish to raise a complaint on how I have handled your personal data please do contact me directly first at hello@fleurircreative.com so that I can look into the matter and rectify the situation as efficiently and securely as possible.

If you are not satisfied with my response or believe I am processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO) (https://ico.org.uk)

Contact me

If you need any further information about this privacy policy, if you have any questions or you would like to make a complaint, please contact me by email at hello@fleurircreative.com. Alternatively, you can write to me at the address below:

Fleurir Creative
56 Holmwood Road
Ashford
Kent
TN23 5DP

Cookies and how i use them

What is a cookie?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. It isn’t a virus or spyware.

What are they used for?

Cookies help make website surfing easier for you. When you visit a website, like mine for example, for the first time, the server for my website will send a file to your computer, this installs itself automatically on the disk, your computer. It’s because of this cookie that you will recognised next time you visit my website which not helps me understand your visit to ensure I deliver the best website for you. Cookies help customise your website experience.

What the cookies on this site do

I use Cookies on this Site to collect information about how visitors use the Site. For instance, I use a third party company called Google Analytics which aims to collect user insights such as behaviours, demographics and site visits. Google Analytics will store information such as:

- The pages you visit on the Site.
- The length of time you spend on the Site and each page within the Site.
- How you found the Site
- What you click on while visiting the Site.

I may use Cookies to collect information about your browsing habits in order to deliver retargeted advertising via Instagram and Facebook. This is collected via a Facebook Pixel that has been installed on this website. The adverts that may be delivered to you will only be for my products and services and not of any Third Parties.

Fleurir Creative does not collect or store any personal information using cookies. The information is not used to identify any individual.

How you can control cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For further information about how to refuse cookies, please see your browser’s help section or go to www.allaboutcookies.org.

If you do disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.